Saturday, December 13, 2008

F.A.Q.

1. What is Pasmina?

Source: www.bombayharbour.com

Here is what we found from Wikipedia.com about Pashmina:-

Pashmina refers to a type of fine cashmere wool and the textiles made from it. The name comes from Pashmineh, made from Persian pashm (= "wool"). This wool comes from changthangi or pashmina goat, which is a special breed of goat indigenous to high altitudes of the Himalayas. The wool has been used for thousands of years to make high-quality shawls that also bear the same name.

Pashmina is an Urdu and Persian word which only became popular after the so-named shawls, woven in Kashmir, started being popular in the west. Pashmina shawls were originally shawls hand spun, woven and embroidered in Kashmir, and made from fine cashmere fiber.

Source: http://namasteofmind.com/

Anyhow, the material that we used for our product is NOT 100% pure pashmina from the Himalayan goats, else, it will cost you a bomb to buy one :-) The pashmina is in the shape of a long hijab and has tassles at then ends of the it. It comes in various sizes and colour combinations. Most pashmina hijab material is polyester and in some cases some silk is used.


2. What is Tudung Pashmina Instant with Awning?

Tudung Pashmina Instant is a shawl that has an awning to make us - ladies, hassle-free in styling the shawl. Some people love to wear Pashmina like Arab's style ('lilit' it all over) but some prefer to retain their face shape like wearing a normal 'Tudung Bawal', hence with a magic wand, we transformed this beautiful garment into Tudung Pashmina Instant with Awning.

More info on the product can be found here.


3. Why should I buy from you?

"Because we are drivers too" is what we hear from ESSO. As for us, "Because we wear it too!" Yes, I (Azie) wear it day in day out and I could testify that it is one of the most comfortable hijab I've ever wear. Firstly, it complies to our Syariah guidelines (i.e. not transparent, right sizes and length), secondly, you are ready-to-go within seconds because the tudung is very easy to wear.


4. How to purchase Tudung Pashmina Instant?

You can contact us via sms (preferred choice), call or email. Please provide your full details i.e. phone number, email address, interested products (name/code), colour and quantity. We will confirm on the availability of the items before you may proceed with the payment.


5. How can I make the payment?

Payment can be made to our Maybank / Bank Islam bank account. Details of the account will be given once the booking is confirmed.

Soon after making the payment, please inform us through sms AND email the transaction slip to maxazaria@gmail.com. Payment must be made within 3 days after making the booking.

6. Which courrier service that you use?

GDEx, Pos Laju, Pos Express, FEDEX/DHL.


7. What is your Return and Refund policy?

100% Satisfaction Guaranteed!

We pride ourselves in carrying only the highest quality of our product, MaxAzaria Collection. If there is any defect, you may return the item to us. Please contact us within 3 days after receiving your order. Once we have received the item in it's original condition, we will immediately issue you a refund, excluding shipping cost.


8. Where is your location?

We are home-based business located at Taman Seri Rampai, Setapak, Kuala Lumpur, a close proximity to Wangsa Maju. Customers are welcome to view the product at our house, preferably during weekends.


9. I am from abroad, how can I make the payment?

To date, we only accept Paypal for international customers.


10. How can I be your agent?

Simple, call/sms us at +6013 221 9893 or drop us an email and we'll then discuss the terms and conditions.


11. Who are your agents/dealers?

List of our agents can be found at the right sidebar of our website.